“We do not have visibility of Optus customer experiences related to their ability to place successful triple zero calls. All calls successfully delivered to the Triple Zero Emergency Call Answer Point were answered,” Telstra’s submission said. “We confirm that the service operated as per normal through the outage. These points facilitate a globally standardised mechanism called emergency camp-on, which enables a mobile caller, who is outside the scope of their own network, to dial triple-zero via a rival provider. Telstra and TPG have weighed in on the Optus outage with submissions to the Senate Inquiry. It said Optus’ failure to connect 228 triple-zero calls during its 14-hour outage had nothing to do with the Emergency Call Answer Points it runs under contract with the government. Telstra’s preliminary submission to the Senate inquiry scheduled on Friday argues it is unrealistic to expect that outages be eliminated. Telstra says it is not responsible for the problems Optus’ customers had making emergency calls during a major outage on November 8, telling an inquiry into the incident that it should not be forced to share its own network with its rivals during crises because it is too risky and expensive.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |